Terms and conditions of sale

TERMS AND CONDITIONS OF CONTRACTING AND ONLINE PAYMENTS FOR DIGITAL SERVICES
The present General Conditions establish, together with the other terms and conditions, the legal framework that will regulate the contracting of services through this website. This website belongs to the entity DYNAMICS VR S.L. legally constituted company, with registered office at Av. de los Mástiles 22, 11500 El Puerto de Santa María, Cádiz, with CIF number B42846071 and registered in the Mercantile Registry of Cádiz.

For any questions, you can contact us by phone at +34 627 119 314 or by e-mail customer service at info@dynamicsvradvance.com.

The purpose of these contracting conditions is to regulate the contractual terms for the contracting of the services offered by the company through the web, and the corresponding economic consideration and / or payment to be made by the Client to the Company, in case of subscribing to these general contracting conditions.

The company makes available to the recipient, before starting the online contracting and payment procedure, by means of techniques appropriate to the means of communication used, in a permanent, easy and free way, clear, understandable and unequivocal information on the following points:

a) The different steps to be followed in order to accept these general terms and conditions of contract.

b) Prior to the start of the contracting procedure, the company makes the general terms and conditions available to the customer so that they can be stored and reproduced by the customer.

These General Conditions have been prepared in accordance with the provisions of Law 34/2002, on information society services and electronic commerce; Law 7/1998 on General Contracting Conditions, Royal Decree 1906/1999, which regulates telephone or electronic contracting with general conditions in development of article 5.3 of Law 7/1998; Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws. Law 7/1998, of April 13, 1998, on general contracting conditions.

For the acquisition and/or contracting of any of the services of the company/entity through the web page requires the prior acceptance by the client of each and every one of the General Contracting Conditions and the Particular Conditions applicable to the services acquired and/or contracted.

The company informs that the procedures to contract the products and services offered are those described in the general conditions previously established with the client, as well as the specific ones that are indicated on the website during navigation, so that the client declares to know and accept these procedures as necessary to acquire and/or contract the services offered on the website.

c) By submitting the data, the customer expressly consents to the processing of his/her personal data for the purpose of acquiring and/or contracting the services sold by the company.

The client contracts and/or acquires the services of the company and/or entity, and the latter accepts the assignment to provide the service selected on the website, in accordance with these general contracting conditions.

The Seller has the right to unilaterally modify these Conditions, without affecting the services or promotions that were contracted prior to any modification.

PURCHASE PROCEDURE.
The contracting of any product or service must be done through the specific selection of the desired service through the purchase selection tools that are installed on the website. Once the purchase and/or contracting request has been selected and verified, you will have proceeded to the express full acceptance of each and every one of the contracting conditions, as shown on the company's website, and implies the contracting of the requested services.

Once the customer account has been created, we inform you that in accordance with the requirements of art. 27 of Law 34/2002 of Services of the Information Society and Electronic Commerce, the contracting procedure will follow the following steps:

1.- The user, to initiate the contracting and on the web, must select one of the services shown on the page.

The user can visualize and control the selected service by following the purchase and/or contracting instructions on the website. The web will show the selected services, and the client will indicate the price and reference of the contracted service. Once the selection of services has been completed, the user must proceed to the payment and/or contracting. In this step, the user must implement their data and proceed to select the payment system supported. In the case of payment and/or contracting through credit card, the user must enter the credit or debit card data selected and must accept the general contracting and/or payment conditions. You will be shown the contracting conditions you have selected.

2.- To make the payment the user must be registered in the page. The customer must fill in a form with the requested data. Those data that are essential to proceed with the purchase and/or contracting will be marked with an asterisk.

3 .- The form of payment accepted by the seller is to choose between: POS by bank card (Visa, Master Card, ...) connected with BBVA secure payment platform, Payment through Paypal or by bank transfer to BBVA account with IBAN ES4101826784110201592039.

4.-Finally, the user must confirm the contracting.

In any case, the Seller's contracting platform will inform the user, once the purchase and/or contracting procedure has been completed.

RIGHT OF WITHDRAWAL.
If the contracting party is a private individual, he/she acquires the condition of consumer and user, and in accordance with art. 68 of the Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, has the power or right of withdrawal within the period established in art.71 of Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Protection of Consumers and Users and other complementary laws.

To exercise the right of withdrawal the customer may use any of these means:

By mail to Av. de los Mástiles 22, 11500 El Puerto de Santa María, Cádiz. Or also by e-mail to info@dynamicsvradvance.com

APPLICABLE LAW AND JURISDICTION.
These General Conditions shall be governed by and construed in accordance with Spanish law in all matters not expressly established. The parties submit to the jurisdiction of the Courts and Tribunals of Cadiz for any questions that may arise or actions arising from the provision of the Web service and its services and content and the interpretation, application, enforcement or breach of the provisions of these general conditions.

PERSONAL DATA.
In accordance with the provisions of the General Data Protection Regulation RGPD EU 679/2016 and the Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information on the processing of your personal data:

RESPONSIBLE: DYNAMICS VR S.L.

PURPOSE: In DYNAMICS VR S.L. we process the information you provide in order to provide accounting, tax and business consulting services contracted. The personal data provided will be kept, as long as the professional relationship is maintained and its deletion is not requested, during the legal periods and for the time necessary to meet possible liabilities arising from the treatment.

LEGITIMACY: The processing of your personal data is based on the performance of a contract to which the data subject is a party or for the implementation at his request of pre-contractual measures, in addition we must process your data to fulfill a legal obligation applicable to the controller and in any case you have given your consent for one or more specific purposes, in accordance with the provisions of the General Data Protection Regulation RGPD EU 679/2016 (Art. 6.1. A, B and C) and the Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDPGDD). There is an obligation to provide personal data or, otherwise, the contracted accounting, tax, and business consulting service cannot be provided. The Information Society Services Law 34/2002, articles 20 and 21, is applicable to the sending of commercial offers via telecommunications. The prospective offer of products and services is based on the consent that is requested without in any case the withdrawal of this consent conditions the product purchase contract and / or service provision.

RECIPIENTS: The data will not be communicated to any third party outside the Entity, unless legally required. However, we inform you that third party providers may have access to your personal data, as data processors, in the framework of the provision of a service for the Entity Responsible for the Processing. In addition to the above, the data will be transferred to the Tax Agency, Commercial Registry, and other public administrations competent in the matter. There are no plans to transfer data to third countries. No adequacy decisions, warranties, binding corporate rules or specific applicable situations are taken. No transfer of data to third countries is foreseen. No adequacy decisions, warranties, binding corporate rules or specific applicable situations are made.

RIGHTS: Interested parties have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Also, and for reasons related to their particular situation, data subjects may object to the processing of their data in which case their personal information will no longer be processed for those purposes for which they have expressed their opposition. Where technically possible, the data subject may request the portability of his or her data to another Data Controller. To exercise these rights, in accordance with current legislation, interested parties may contact by mail, enclosing a copy of a document proving your identity (ID), you have the right to file a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.agpd.es). Origin of the Personal Data: the interested party.

SECURITY
The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms (such as SSL), all in order to prevent unauthorized access of data. To achieve these purposes, the user/customer agrees that the provider obtains data for the purpose of authentication of access controls.

MINIMUM AGE OF CONTRACTING
The minimum age for contracting our services is 18 years old.

CANCELLATION OF SERVICES
The customer may cancel the contracted service within 15 calendar days from the date of contracting the service except if the service has been fully executed or whose execution has begun provided that the customer has given its prior consent and has acknowledged the loss of its right of cancellation.

To cancel the service, the customer must notify DYNAMICS VR S.L. of his decision to cancel the service by e-mail to info@dynamicsvradvance.com.

REFUNDS
Upon receipt of the cancellation request, we will refund the price paid for the provision of the service as soon as possible and no later than 15 calendar days. If the customer has requested that the provision of the service begins during the cancellation period, you must pay an amount proportional to the part of the service already provided at the time of receipt of the cancellation.

The reimbursement will be made in the same payment method used for the initial contracting of the service, unless the customer chooses a different reimbursement method.

The right of cancellation is free of charge for the customer, except for those costs resulting from the customer's choice of a refund method other than the least expensive method of ordinary delivery.

Once we receive the cancellation request, we will contact the customer via email to give effect to their right to cancel.